Terms & Conditions
Terms & Conditions
Terms and Conditions
are Peccoin Limited (collectively "we", the "Company" or
"Peccoin") and we own and operate the site. Our site facilitates a
convenient way for the customers to shop online, including by using our
applications or software (collectively called “services”).
using our site you agree to be bound by the following terms and conditions.
Please read them carefully.
meaning of some words used in these terms and conditions:
“we”, “us” or “our” is a reference to (name of person or company providing the
“you” or “your” is a reference to the person to whom we are
providing the services or delivering merchandise and who is required to pay for
the merchandise we delivered.
“Content” means all text, graphics, logos, icons, photographs, images, moving
visual representational images or a combination of sounds and such images,
audio, computer programs, and other material featured, displayed or used in or
in relation to our site.
“merchandise” means the goods or services you ordered through our
site, which you will pay for.
“intellectual property rights” means any and all patents, trade marks, rights
in domain names, rights in designs, copyright and database rights (whether
registered or not and any applications to register or rights to apply for
registration of any of the foregoing), rights in confidential information and
all other intellectual property rights of a similar or corresponding character
which may subsist now or in the future in any part of the world.
1.3.6 “services” has the meaning given in clause 1.1.
“supplier” means the seller and supplier of the merchandise you ordered
through our site.
“site” means our Peccoin website located at www.peccoin.com, and any
associated sites linked to it.
“User Content” has the meaning given in clause 10.1.
are required to register with us when you use the services or place an order.
By registering you are making a statement, upon which we are entitled to rely,
that you are aged 18 years or above and capable of forming a legally binding
You represent to us and to all suppliers of the merchandise through our site
that all purchases made by you through our site will be within the scope of
your authority to conclude contracts.
consideration of your use of our services, you agree to:
provide true, accurate, current and complete information about yourself when
filling out our registration form; and
maintain and promptly update your registration information to keep it true,
accurate, current and complete. If we have reasonable grounds to suspect that
any information is untrue, inaccurate, not current or incomplete, we have the
right to suspend or terminate your registration.
Except where otherwise specified, we are not the seller or supplier of the
merchandise. We are responsible for managing and administering the site,
arranging order processing and fulfillment for the merchandise you ordered from
the suppliers through our site.
When you place an order you are making an offer to buy from the supplier the
merchandise you have specified at the price stated for those merchandise. You
cannot cancel an order once it has been submitted, even if our acceptance or
rejection of your order is still pending.
We will acknowledge your order to confirm
that we have received your order by email. The confirmation will provide:
3.3.1 details of what you have
3.3.2 details of the price
3.3.3 information about the
progress of your order, and
3.3.4 estimated dispatch and
This communication will be our acceptance of
your order on behalf of the supplier. You may track your order status online.
Our acceptance of your order will only cover the
merchandise mentioned in it and may not cover all the merchandise you ordered.
If this is the case, then the order you made for the remaining merchandise will
only be accepted when we send a further acceptance of that part of your order.
The availability of the merchandise is as shown online and will be updated
regularly by the supplier. They should not be relied on as definite statements
as to whether the merchandise you wish to purchase are actually in stock.
We reserve our right not to accept or cancel an order for any reasons at our
sole discretion, including without limitation of the following:
3.6.1 no sufficient stock
to deliver the merchandise you have ordered;
3.6.2 no delivery can be
arranged to the area selected by you; or
one or more of the merchandise you ordered was listed at an incorrect price due
to a human or computer error or an error in the pricing information provided by
3.7 If we
cancel your order we will notify you by email and will credit to your account
any sum deducted for that order by us from your account as soon as possible but
in any event within thirty (30) days of your order. No compensation will be
offered if the refund is complete within thirty (30) days of your order and no compensation for
the loss of enjoyment arising from cancellation of the order will be paid to you.
Price and Payment
We will use all reasonable commercial endeavors
to display accurate and up-to-date prices on our site. However, because prices of
the merchandise for sale are often updated by the supplier we cannot state the
definite price until we send you our acceptance of your order.
If the price of the merchandise is higher at the
time we are ready to send our acceptance of your order than what it was at the
time you placed your order then we will either:
4.2.1 cancel your order, or
contact you to ask you whether you wish to pay the higher price or
If the order is cancelled by us, if you have already made any payment, we will
make a refund and Section 3.7 above will apply
We accept using “Peccoin”, cash and credit card
payments made by Visa and MasterCard. When you place an order you authorise us
to debit the credit card you specify on your order for the amount of the order
at the time we send our acceptance of your order. Title in the merchandise does
not pass to you until payment has been received.
We use third party payment service to process online transactions. When you
place an order, you agree and accept that your credit card information will be
collected, processed, and kept by us and a payment service provider subject to
its terms and conditions. You agree and accept that you are solely and
exclusively responsible for any losses incurred or sustained by you in making
credit card transaction, and in no event shall any such losses in whole or in
part be borne by us.
make deliveries in the specified areas of Hong Kong from Monday to Sunday
except on the first two days of the Lunar New Year and when typhoon warning
signal No. 8 or above or black rainstorm warning is in force. We currently do
not make deliveries to remote areas and outer islands, and buildings without
elevator facility. We reserve the right to decline delivery at our sole
discretion. You agree and accept that you will collect your ordered merchandise
from our logistics centre if no delivery can be arranged to the address
specified by you and under no circumstances will we accept cancellation of
order or refund.
We will deliver the merchandise ordered by you to the address you give us for
delivery at the time you make your order through our staff or a third party
provider. You agree to present your photo identification upon request when
you acknowledge receipt of the merchandise. The merchandise shall be, and shall
be deemed to be, delivered and accepted by you when the merchandise are delivered
to the address you give us for delivery. You agree and accept that we are
entitled, at our option, to charge you additional costs or cancel your order in
the event of your failure to accept delivery for whatever reasons.
Unless otherwise specified, we will use all reasonable commercial endeavors to
make delivery within 24 hours after your order is accepted. Subject to prior
online arrangement, you may be offered to select from any one of the delivery
timeslots available at the time you make your order.
We may deliver the merchandise in one or more instalments, and some of the
merchandises may be delivered directly from suppliers. Any times and dates
given for dispatch of merchandise, or the length of time that merchandise will
take to be delivered, are only estimates. If we are unable to meet any stated
dispatch or delivery dates or times we will inform you as to the progress of
your order. You agree and accept that under no circumstances will we accept
cancellation of order or refund due to any reasonable delay.
will become the owner of the merchandise you have ordered when they have been
delivered to you. Once merchandise has been delivered to you they will be held
at your own risk and we will not be liable for the loss or damage.
Unless otherwise specified, delivery charge at the rate of HK$40 will be
imposed on each delivery.
Returns or Exchanges
Unless otherwise specified, no return or exchange of merchandise will be accepted.
Please read the returns or exchanges policy as specified by the supplier
carefully before you place an order.
Subject to the returns or exchanges policy of individual supplier, merchandise
may be returned or exchanged within seven (7) days of receipt if the
merchandise you ordered are faulty, defective or damaged (with no fault on your
part), or the merchandise are not what you ordered, or the delivery is of an
incorrect quantity, provided that:
6.2.1 the returns or exchanges policy applies;
the merchandise are unused and in the condition originally sold together with
all parts and accessories which are provided with the merchandise including
manuals, certificates, labels, tags, consumables, bags, and boxes;